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Unable to obtain MAC address

Sep 20, 2010 at 10:48 AM

I am receiving the error message "Unable to obtain MAC address"

How can I troubleshoot / resolve this?



Add New Computer

Add a new PC to appear on your monitoring page. If the PC you want to add is the PC you are currently using you probably don't need to do anything on this screen other than click 'add'.

<label>Added By</label>
<input id="txtDisplayName" disabled="disabled" maxlength="50" name="txtDisplayName" type="text" value="NETWORK SERVICE" />
<label>PC Hostname or IP Address</label>
<input id="txtHostnameOrAddress" maxlength="50" name="txtHostnameOrAddress" type="text" value="pc.internal.local" />
<input id="btnSubmit" onclick="WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("btnSubmit", "", true, "", "", false, false))" name="btnSubmit" type="submit" value="Add Computer" />   Unable to obtain MAC address